Individual Rooms & 

Group Bookings of 4 Rooms

Welcome to Casa Terza! Nestled in a vibrant, traditional Mexican neighborhood, our community is made up of local families, part-time and full-time residents, and travelers from around the world. We cherish this diversity and kindly ask that all guests show respect for our neighbors and surroundings.

Enjoy snacks and drinks from the mom & pop stores nearby, and feel free to greet your neighbors with a friendly “Buenos Días,” “Buenas Tardes,” or “Buenas Noches.” Even a short chat is appreciated – many here have deep roots in the neighborhood!

Our rules and agreements are designed so that everyone – guests, visitors, staff, and neighbors – can enjoy a safe and welcoming experience at Casa Terza.

General

• You are expected to treat everyone – staff, guests, visitors, owners, and neighbors – with kindness and respect at all times.
• The administration is not responsible for lost items, injuries, or accidents.
• Use of all facilities is at each person’s own risk.
• Payment of any amount toward a reservation indicates agreement with all Casa Terza house rules, agreements, terms, and conditions.

Guest Registration

• All guests must provide valid identification (for example passport or driver’s license) and electronically acknowledge this agreement before entering the property.
• Only adults age 18 and over are permitted on site.

Building Access & Security

• Check-In: 4:00 pm | Check-Out: 12:00 pm (For alternative times, please contact Casa Terza management at least 48 hours in advance for check-in and 24 hours in advance for check-out.)
• Access codes are provided for registered guest use only – please keep them private for your own safety and don’t let anyone in the entry door behind you.
• Meet deliveries at the green door or on the sidewalk.
• Common areas, building entrances, and room entrances are monitored by security cameras for everyone’s safety.

Guests & Visitors

• Maximum 2 guests per room (guests are registered reservation holders).
• Each room may host up to 2 visitors at a time.
• Visitors are expected to follow all Casa Terza agreements.
• Guests must remain on-site with visitors and are responsible for their conduct.
• Visitors should depart by midnight. If you’d like a visitor to stay later, send a photo of their ID to Casa Terza management.

Smoke-Free Environment

• Casa Terza is a smoke-free property (including e-cigarettes and vaporizers).
• Smoking is not allowed anywhere inside -- this includes common areas, terraces, rooms, pools and stairs.
• Smoking is allowed on the bench outside the green door.

Animals & Wildlife

• For the comfort and safety of all, no animals are allowed on the property, including pets, service animals, or strays.
• Local wildlife – like iguanas – may wander nearby. Feel free to take photos, but please do not feed or interact with them. If you need assistance, contact Casa Terza management.

Quiet Hours & Gatherings

• Quiet hours: from 10:00 pm to 8:00 am.
• Noise or music should never disturb other guests or our neighbors.
• Large parties or gatherings are not permitted.
• Remember that many of our neighbors start their mornings early for work!

Building and Common Areas

• Casa Terza is not suitable for individuals with mobility issues as there are no rooms at street level; the entrance and all rooms are accessible only by stairs. 
• Pools and terraces are shared by all guests.
  • If a group reserved the 4-room block, they may have private use of one level's terrace and dipping pool.
• Keep room furnishings, dishware, and glassware inside your room. Plastic cups are provided for use outdoors.
• Keep common area furniture on its level (pool level, 2nd level, 3rd level).
• Turn off the air conditioning when you leave your room. Keep the ceiling fan on to manage humidity and keep the room comfortable.
• All restrooms can handle toilet paper, but please avoid flushing excess amounts or any other items (such as hygiene products, food, or condoms)
• Keep common areas clean and leave areas pleasant for the next person.

Parking

• We strongly advise guests and visitors use ride apps, taxis, or private drivers rather than attempting to park a car near Casa Terza. The building has no parking spaces and street parking is rarely available.

Pool Etiquette

• Pool hours:  from 8:00 am to 10:00 pm.
• Pools are shared by all guests.
• Swim attire is required.
• No glass of any kind (such as containers or bottles) in common areas.
• Do not hang clothing, towels, or swimsuits on railings or furniture except on designated railing balls.
• Rinse off before entering the pool – our saltwater is gentle on skin but may affect swimwear and jewelry. For best care, saturate your swimsuit with fresh water before and rinse after swimming.

Luggage & Storage

• Please keep luggage in your room at all times.
• For everyone’s safety, staff cannot store luggage or personal items. To request secure storage before check-in or after check-out, contact your host to make arrangements well in advance.

Cleanliness & Trash

• Damages deposit will be charged if extra cleaning is necessary due to glitter, make-up, self-tanner, etc.
• In tropical climates, food waste attracts pests. Do your part to prevent pests.
• Store food waste in the fridge, use common area trash bins, or place bagged trash directly in the green bin on the street.
• All trash should be tightly bagged before being placed in the green bin.

Thank you for being considerate guests and neighbors. These agreements help everyone enjoy a safe, welcoming, and memorable stay at Casa Terza. If you have any questions or need assistance, Casa Terza management is happy to help!